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Registration Information

Please take a moment to familiarize yourself with our policies regarding Refunds, Withdrawals, Class Cancellations and Waitlists. 

REGISTRATIONS

Registration can be done online, in person or by phone. Credit Card payment is required at time of registration online and by phone. Credit card, e-transfer, debit and cash is accepted for registrations done in person.​

 

CANCELLATIONS

All classes are subject to cancellation if there are insufficient registrations. Registrants will be notified a soon as a decision has been made to cancel a class. In the case that the Field House cancels a class you will receive a full refund or you may transfer to another class if space permits.

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REFUND POLICY

If you withdraw from a camp/program at least 7 days before the start date a $10 cancellation fee per registration will be applied to your refund or credit. No refund or credit will be issued if the withdrawal occurs less than a week from the start date or after a program starts, except for medical reasons (physician’s note required). Withdrawal from programs for medical reasons will be effective from the date of the note and must be received prior to the program end date. Credits can be applied towards another Field House sponsored activity, class, camp or program. No refunds or credits will be applied for withdrawals from pre or post camp care.

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WITHDRAWLS

If you withdraw from a class a minimum of 7days before the start date, a $10 cancellation fee per registration will be applied to your refund or credit. No refund or credit will be issued if the withdrawal occurs less than 7 days from the start date or after a program starts except for medical reasons (physician’s note required). Withdrawal from a program for medical reasons after the program has started will be effective from the date of the note and a refund will be provided for remaining classes in the program.

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WAITING LIST

If a program has reached its maximum number of registrants, express your interest by adding your name to the waiting list. If a space becomes available or an additional class is added due to the demand you will be notified.

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RECREATION FEE ASSISTANCE OPTIONS

The following organizations offer subsidies to participate in recreational activities. Activity and income guidelines apply. Please contact them directly for further information.

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Kid Sport Okotoks

587.433.5437 | kidsport.ab.ca

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Canadian Tire Jumpstart

403.938.8955 | jumpstart.canadiantire.ca

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